T & C's

Refund Policy

We offer a full refund, excluding shipping, to any item you buy in store and wish to return within 48 hours of purchasing. For any item bought online that you wish to return. Additional postal, shipping or courier costs will be at the buyer's expense and must be returned within 14 days of purchase.


Privacy Policy

We respect your privacy rights. Right on. Any records on our customers are securely stored and are strictly private and confidential. Your e-mails and payment details are locked safely in our secure database and never get passed on to any third party organisations.
We do not store credit card details nor do we share customer details with any 3rd parties.

With regards to our mailing list, if at any point you wish to be taken off this awesome weekly update then please let us know at info@jensenandballantine.co.uk